ملخص البحث :
Organisations should select the appropriate improvement
initiative that will fit with the context of organisation and provide value to
the organisation. This paper presents 18 factors to be considered when
selecting an organisational improvement initiative. Organisational
improvement initiatives are approaches, management systems, tools and/or
techniques that can be used for managing and improving organisations,
such as Lean, ISO9001, Six Sigma and Improvement Team. A survey was
conducted to identify the level of importance of these 18 factors as criteria
for selecting an improvement initiative. Purposive sampling was used
for this survey involving practitioners, managers, engineers,
executives, consultants and/or academicians, who have been involved
in the selection and/or implementation of organisational improvement
initiatives in Malaysia. Two factors were rated as ‘very high importance’,
which involve: (1) The ability to gain top management commitment and
support to introduce and implement the initiative successfully, and (2) The
initiative is aligned to the vision, mission and/or purpose of the
organisation. All these factors can be adopted by the organisations as
decision criteria to assist in the selection of the most appropriate
improvement initiative based on rational decision making.
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سنة النشر : 2017
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تصنيف البحث : scopus
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